TUNE.FM PRIVACY POLICY
Last Updated: 16 Sept 2019
This Privacy Policy explains how Hearo.fm, Inc. [and
its subsidiaries and affiliated companies] (“Hearo”, “we”
or “us”) collects, uses, and discloses information
about you when you access or use our website located at www.tune.fm (the “Site”), and
the tune.fm music marketplace service and other online products and services
that link to this Privacy Policy (collectively with the Site, the “Service”).
We may change this Privacy Policy from time to
time. If we make changes, we will notify
you by revising the date at the top of the policy and, in some cases, we may
provide you with additional notice (such as adding a statement to our website
homepage or sending you a notification).
We encourage you to review the Privacy Policy whenever you access the
Service or otherwise interact with us to stay informed about our information
practices and the choices available to you.
CONTENTS
Advertising and Analytics Services Provided by Others
Transfer of Information to the U.S. and Other
Countries
Information You Provide to Us
We collect
information you provide directly to us.
For example, we collect information when you create an account,
participate in any interactive features of the Service, fill out a form,
participate in a contest or promotion, make a purchase, upload your music,
apply for a job, communicate with us via third party social media sites,
request customer support, send messages or feedback, or otherwise communicate
with us. The types of information we may
collect include your name, email address, password, and photograph. If you
choose to upload musical content for the sale on the Service and enter into an
Artist Agreement, then, in addition to your name, email address and password we
(or our designated third-party service providers) will also collect your
mailing address, credit card information, payment information, billing address
and other information from you. If you choose to purchase JAM Tokens, we (or
our designated third-party service providers) will collect payment information
from you and any other information you choose to provide. If you participate in
any interactive features of the Service, we may collect any information you
provide in connection with such participation.
Other Information We Collect When You Use our Service
When you access or
use our Services, we automatically collect information about you, including:
●
Usage Information: We collect information about your use of
the Service, such as playlists you create, content you download, and artists
you choose to become a fan of.
●
Transactional Information: When you make a purchase, we collect
information about the transaction, such as content purchase details, purchase
price, and date and location of the transaction. When you upload music, images, or other
content we may also collect metadata that is contained therein.
●
Log Information: We
collect information related to your access to and use of the Service, including
the type of browser you use, app version, access times, pages viewed, your IP
address, and the page you visited before navigating to our Service.
●
Device Information: We collect information about the computer or device you use to access
our Service, including the hardware model, operating system and version, and unique
device identifiers.
●
Information Collected by Cookies and
Similar Tracking Technologies: We (and our service providers)
use different technologies to collect information, including cookies and web
beacons. Cookies are small data files
stored on your hard drive or in device memory that help us improve our Services
and your experience, see which areas and features of our Service are popular,
and count visits. Web beacons (also
known as “pixel tags” or “clear GIFs”) are electronic images that may be used
in our Services or emails and help deliver cookies, count visits, and understand
usage and campaign effectiveness. For
more information about cookies and how to disable them, see Your Choices below.
Information We Collect from Other Sources
We may also obtain information about you from other
sources. For example, we may collect
information about you from third parties, including but not limited to identity
verification services. Additionally, if you create or log into your account
through a social media site, we will have access to certain information from
that site, such as your name, account information, and friends lists, in
accordance with the authorization procedures determined by such social media
site.
We use the
information we collect to administer your account and to facilitate your use of
the Service. We also use the information
we collect to:
●
Provide,
maintain and improve our products and services;
●
Send
you technical notices, updates, security alerts, and support and administrative
messages and to respond to your comments, questions, and customer service
requests;
●
Communicate
with you about products, services, and events offered by Hearo and others, and
provide news and information we think will be of interest to you (see Your Choices below for information about how to opt out
of these communications at any time);
●
Monitor
and analyze trends, usage, and activities in connection with our Service;
●
Detect,
investigate and prevent fraudulent transactions and other illegal activities
and protect the rights and property of Hearo and others; and
●
Facilitate
contests, sweepstakes, and promotions and process and deliver entries and
rewards.
We will not share
data except in the following circumstances:
●
With
vendors, service providers, and consultants that perform services for us,
including database hosting and payment processing;
●
In
response to a request for information if we believe disclosure is in accordance
with, or required by, any applicable law or legal process, including lawful
requests by public authorities to meet national security or law enforcement
requirements;
●
If we
believe your actions are inconsistent with our user agreements or policies, if
we believe you have violated the law, or to protect the rights, property, and
safety of Hearo or others;
●
In
connection with, or during negotiations of, any merger, sale of company assets,
financing or acquisition of all or a portion of our business by another
company;
●
Between
and among Hearo and our current and future parents, affiliates, subsidiaries,
and other companies under common control and ownership; and
●
With
your consent or at your direction.
If you participate in interactive areas of the
Service, such as becoming a fan of an artist, writing a review, or messaging
other users, information you provide in connection therewith will be shared
with other users of the Service;
We may also share aggregated or de-identified
information that cannot reasonably be used by those
third parties to identify you.
The Services may offer social sharing features and
other integrated tools (such as the Facebook “Like” button), which let you
share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing
of information with your friends or the public, depending on the settings you
establish with the entity that provides the social sharing feature. For more information about the purpose and
scope of data collection and processing in connection with social sharing
features, please visit the privacy policies of the entities that provide these
features.
ADVERTISING AND ANALYTICS SERVICES PROVIDED
BY OTHERS
We may allow others to provide analytics services and
serve advertisements on our behalf across the web. These entities may use cookies, web beacons,
device identifiers and other technologies to collect information about your use
of the Services and other websites and applications, including your IP address,
web browser, pages viewed, time spent on pages, links clicked, and conversion
information. This information may be
used by Hearo and others to, among
other things, analyze and track data, determine the popularity of certain
content, deliver advertising and content targeted to your interests on our
Services and other websites, and better understand your online activity. For more information about interest-based
ads, or to opt out of having your web browsing information used for behavioral
advertising purposes, please visit www.aboutads.info/choices.
TRANSFER
OF INFORMATION TO THE U.S. AND OTHER COUNTRIES
Hearo is based in the United States and we process and
store information in the U.S. [and other countries]. Therefore, we and our
service providers may transfer your information to, or store or access it in,
jurisdictions that may not provide equivalent levels of data protection as your
home jurisdiction.
Account Information
You may update certain
account information you provide to us at any time by logging into your account
or by emailing us at feedback@hearo.fm. If
you wish to delete or deactivate]your account, please email us at feedback@hearo.fm, but note that we may retain certain
information as required by law or for legitimate business purposes. We may also retain cached or archived copies
of information about you for a certain period of time.
Cookies
Most web browsers
are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove or reject
browser cookies. Please note that if you
choose to remove or reject cookies, this could affect the availability and functionality
of our Services.
Promotional Communications
You may opt out of
receiving promotional emails from Hearo by following the instructions in those
emails. If you opt out, we may still
send you non-promotional emails, such as those about your account or our
ongoing business relations.
If you have any questions about this Privacy Policy,
please contact us at feedback@hearo.fm.
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